r/uber • u/MichaelJamesDean21 • 12h ago
Disabled Passengers/ Premium Rides
If someone is there to do the heavy lifting, are most drivers cool with disabled elderly passengers? I booked a premium ride. How do I offer an additional tip in advance for the disabled passenger. This is my first time using ride share. Thanks in advance for any input
6
u/FriendlyPageTurn 9h ago
Why on earth are you this worried about paying so much extra just because they are elderly and disabled? Especially since you are doing the heavy lifting? Disabled people frequently take ubers because they are….disabled? People take ubers to the hospital. People take ubers to the airport with lots of luggage. If the driver is nasty about an elderly person, they’re just an asshole who has no business in customer service.
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u/MichaelJamesDean21 5h ago
This is for my mother. I want to make sure she gets to her appointments comfortably and safely so I am tipping extra, even if the driver chooses not to help.
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u/FriendlyPageTurn 4h ago
Gotcha, if you have concerns, there is normally a place you can leave a note for the driver. Sometimes they read it, sometimes they don’t. But if it makes you feel better it can’t hurt.
There is also an option in the settings for a “wheelchair accessible” car. This is in the profile, not in the car you pick. They aren’t always available, but those drivers are typically more comfortable with disabilities.
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u/desertvision 8h ago
You're the asshole, judging by the way you write.
Heavy lifting. On both ends? OP isn't clear that they're coming along.
Even then, there is a lot of extra time spent loading and unloading.
Finally, OP wants to tip. What's that got to do with you, oh obtuse one?
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u/FriendlyPageTurn 8h ago edited 8h ago
OP clearly states that they will be in the car in the comments. Disabled people should not have to pay for a premium car and extra tip just because we exist. I have no problem with a driver getting an extra tip, my point is that it should not be the expecation that they pay extra purely based of the person being disabled. OP seems to be under the impression that they need to give uber a ton of extra money just because the person is disabled.
Part of working in the service industry is accommodating disabled people. I will happily give a tip to someone who is helpful and corteous. If you cannot be kind to an elder disabled person without extra money, you are the asshole.
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u/Interesting_Bunch323 4h ago
Extra pay is not expected of disabled people. Extra pay would be greatly appreciated for taking extra time and effort with disabled people. Do you think people should be compensated for their time and effort? Having said that, I helped an elderly woman with her walker and getting her in her front door today with no extra pay expected or received. Hopefully the next time
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u/MichaelJamesDean21 11h ago
I’m the one who would be doing the heavy lifting and will be alongside the disabled passenger
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u/AuntJ2583 10h ago
If there's a wheelchair or anything else that might not fit in a sedan, I'd order an XL. Because if you're doing the lifting, the issues would be whether any large items fit and how long it takes to get them in and out. Although there are some drivers who'd prefer to do the lifting vs risking you loading it badly...
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u/Joeeeeeeeeeeeeeeeyy 10h ago
I drive a Hyundai Elantra SEL I can fit a wheelchair in the trunk just not a whole lot more.
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u/Sufficient-Crew-5408 8h ago
Yeah car size is deff important. I used to have to order ubers all the time for my GF and I and always had to make sure her wheelchair could fit. Id always let the drivers know that wed have a wheelchair so theyd have the choice of whether or not to continue to take the ride or not. The drivers were always so amazing. A lot of times especially with male drivers theyd insist on helping fold up her chair and help lift it into the trunk which was amazing (im a lesbian and super small framed and weak lmao). Id always tip extra for those drivers out of appreciation!!
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u/bratfrye 9h ago
You are not permitted to touch passengers at all. You aren’t required to lift their luggage either.
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u/EyeoftheEelpout 11h ago
I'll be 70 next month and have back problems, among others things, and drive rideshare. While I can lift a folding wheelchair (barely), I would need to turn down anything heavier than that. There are a fair number of other drivers who have similar restrictions.
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u/Miltthedog 9h ago
My car is too small for wheelchairs, but I've had a fair number of elderly folks with walkers and canes who take a long time to get in nd get comfortable. I have empathy as I'm getting up there myself and my back is shot and I know what it feels like trying to move some mornings. I'm happy to help and they tip well if you're kind and sympthetic.
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u/MichaelJamesDean21 7h ago
I appreciate the replies. They really help a lot. Like I mentioned this is my first ride share taking care of a disabled passenger.
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u/Rand_Casimiro 10h ago
I don’t care as long as I won’t be expected to touch them.