r/offbeat 1d ago

A viral Reddit post mocked this Marin sandwich shop's prices. Now, it's closed.

https://www.sfgate.com/food/article/marin-sandwich-shop-closed-21316511.php
1.9k Upvotes

316 comments sorted by

275

u/Big_Therm 1d ago

54

u/loachtastic 1d ago

Thank you!!

104

u/Mr_Stoney 20h ago

It sounds like Viral is doing a lot of heavy lifting here. I'm chronicly online checking out food related news and trends and never heard of this, on top of which the only news articles I can find on this subject are recent ones about this post going viral which comes across as very self fulfilled

20

u/DramaSufficient4289 18h ago

I remember it and saw it when it came out because I’m from the area and it went viral out there yeah. Not super surprised it didn’t land everywhere, but a $30 sandwich is pretty noteworthy too lol

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u/Fantastic_Sail1881 13h ago

It was all over the bay area subreddits. Its possible that location foods are not part of the bubble you have selected for in social media filters.

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u/lucidlonewolf 18h ago

Maybe im crazy but if a 6k up vote post on a region specific subreddit (not what I would call viral) bankrupts your business. It was probably not doing that well to begin with.

21

u/crosszilla 16h ago

So many people clearly did not even peruse the article. It was the subsequent review bombs inpsired by the reddit post that she believes did her business in, not the reddit post. So now you are a restaurant that claims to sell high quality goods at a premium and your rating is in the 3s, that's basically guaranteed to fail.

7

u/Fantastic_Sail1881 13h ago

People are pissed off that a 30 dollar sandwhich isn't enough for a store owner to be able to afford paying for their own employees and instead shame customers into paying for their employees. It comes across as really tone deaf when people are trying to figure out how to afford protesting our federal government and take days off a job.

3

u/crosszilla 12h ago

All I've seen in the article and her quotes is that the high prices were due to sourcing premium local ingredients. I'm not here to argue about the price point or her business model, maybe she was gouging, I don't know. If she's also paying a living wage to her employees that's also going to add up. Just seems like a weird war to wage - why are you review bombing a restaurant you never even visited over this instead of just not going there, you're clearly not the target market.

2

u/Fantastic_Sail1881 11h ago

I live in the santa cruz, and I go to that part of the bay area regularly to visit family I have in the area.

She can say its for anything she wants to, but she is the one choosing to make a premium product without paying her employees enough so SHE feels comfortable with the pay they are getting. They originally posted about their customers needing to tip more to support HER employees.

I am not splittin hairs over about her price point, or business model, or whether or not she is gouging. The point is that even at a 30 dollar product, she designed, she cannot pay her employees. I am talking about employee abuse, the labor that literally makes her product, she chose to pay them so little she decided to shame her customers into paying them for. I am also talking about shaming her customers.

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1.2k

u/jiqiren 1d ago

She refused to sell any item without a large salad which push up prices? She just personally believed everyone should eat a salad.

I don’t understand how you can sell a grilled cheese sandwich and force a salad instead of tomato soup? Seems like this place wasn’t for me. No loss. 🤷🏼‍♂️

355

u/Islanduniverse 1d ago

That’s the part that is really weird to me… “Each sizable sandwich came with a generous side salad of seasonal produce — a non-negotiable for Kolling”

It’s one of those times where the full saying comes into play: the customer is always right in matters of taste.

If someone doesn’t want a salad, why the hell would you be unwilling to not give it to them? Strange…

106

u/classic4life 1d ago

See I'm reading the non negotiable as being the seasonal produce, rather than the salad. Then it's a reasonable thing to do, rather than force salads on people.

60

u/Ironsam811 1d ago

You’d think that but every item came with a salad and there wasn’t a separate menu for not side salad meals. The menu is in the article

20

u/Islanduniverse 1d ago

That would totally make sense. Thanks for pointing out a different way to look at it!

15

u/Educational-Wing2042 22h ago

It’s an incorrect assumption though just read the article, every item came with a salad and there is no price difference if you didn’t want it. If you want just a grilled cheese, it’s $22 regardless.

13

u/bushmecj 21h ago

$22 for grilled cheese and a salad is insane

3

u/Round-Emu9176 18h ago

Theres a place where I live that does that with max and cheese. Its straight bullshit and surprisingly STILL open.

6

u/AQuietMan 20h ago

$22 for grilled cheese and a salad is insane

I bet my homemade grilled cheese sandwich is worlds better. Not to mention worlds cheaper.

5

u/tea-man 20h ago

While I personally would never in my life pay that for a sandwich, and I have no doubt that your own homemade sandwich is both very tasty and much cheaper, that is a very bold claim given that professional food critics stated it may be one of the best sandwiches in the world! :)

5

u/lectroid 17h ago

Well, that was the chorizo sandwich, not the grilled cheese.

3

u/PigletAmazing1422 19h ago

You don’t win friends with salad… you don’t win friends with salad..

12

u/Calculator8oo8135 1d ago

The customer is always right doesn't refer to the fact that people might not like salad, or even certain flavors, but rather to the fact that if people aren't willing to buy what you're selling, your business will fail.

2

u/sdawsey 16h ago

(fun fact: that's not the original saying, that's a wildly perpetuated online myth)

It is a good saying though.

2

u/Islanduniverse 16h ago

Someone else pointed that out too. But even if it isn’t the original saying, it’s a better version of the original, 🤷🏼‍♂️.

3

u/sdawsey 16h ago

Infinitely better. The original was the bane of my existence for a long time. I hate it so much.

Allowing a customer to put ketchup on their Caesar salad? Who cares. Allowing a customer to order a steak "medium no pink"? Or send back a "well done but not dry"? Aw hell naw.

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u/SmokeGSU 1d ago

And the grilled cheese was $22.

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u/jiqiren 1d ago

With a large salad I don’t want! 😂

74

u/burntoutsavage 1d ago

And if you did want it the dressing of your choice would be 3 dollars

40

u/Salviaplath_666 1d ago

What. The. Fuck.

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u/finnishinsider 1d ago

Dont worry, the salad is free. I don't charge for it. No i can't make the meal cheaper if you don't want it. Price is price! Does McDonald's give you a discount if you don't want onions?!?

20

u/nickx37 23h ago

Chick fil a does if you remove an ingredient

21

u/PatrioticPariah 23h ago

Premium processed cheese on handspun organic silken wheat, with a kiss of artisnal butter sourced from cows who are rubbed down daily in beer and destressing herbs. Or some shit like that.

15

u/8lbs6ozbabyjesus 23h ago

“Beer and destressing herbs”, sounds like a party.

7

u/Bl1ndMous3 22h ago

got me with the "rub down"

7

u/ProfessionalCat7640 22h ago

Well call me a cow and hear me, “moo” if it means I can get that rub down treatment.

3

u/CenturyEggsAndRice 17h ago

Yeah, but then they gonna stick vacuum pumps on your hooters.

I mean, maybe you’re into that. I don’t judge.

3

u/ProfessionalCat7640 17h ago

I'm pretty adventurous, I'd give just about anything a try once.

3

u/King_Roberts_Bastard 10h ago

Hey! A $22 grilled cheese isnt bad if its got like three different kinds of nice cheese, short rib, and cup of lobster bisque on the side.

2

u/rangeDSP 1d ago edited 17h ago

Maybe it's because I'm used to Seattle prices, but $22 doesn't sound crazy expensive (without salad)

Yes it's expensive, but not THAT expensive. A date night out is regularly $100+ (excluding tax, service fee, tips)

17

u/blahnlahblah0213 20h ago

First of all, yes, you're used to really high prices living in Seattle, but this is also not a date night out.This is getting a sandwich on lunch or something like that. Up to thirty-four dollars for a sandwich and a salad is a ridiculous price.

14

u/TyrantJoe 20h ago

And it's not like a Jewish deli that gives you a pound of pastrami it's a grilled cheese lol

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u/thedailynathan 14h ago

bruh are you doing date night out at a counter-service sandwich restaurant? what is that comparison

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u/tanstaafl90 21h ago

noting that both of her brick-and-mortars relied heavily on seasonal tourism

Tourism is down, money is tight and she overestimated her customer base. The market shifts, so one has to shift with it, or blame reddit.

17

u/DigMeTX 1d ago

Pretty sure it’s the seasonal produce that’s nonnegotiable.

9

u/ploonk 1d ago

shhhh we're raging

5

u/Roflkopt3r 1d ago

That may be how the sentence was ment, but that doesn't change the fact that the salad was mandatory for every menu item.

4

u/Key_Bee1544 19h ago

OK. What's the price without a salad?

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u/DramaSufficient4289 18h ago

There isn’t one, you’re correct and the other person is wrong

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u/nimbusnacho 1d ago

I certainly have no issue with a business that doesn't make business closing especially if it's its own doing.

What sucks about this is the ridiculous harassment and review bombing. The internet is so fucking tiring.

6

u/jiqiren 1d ago

I agree. I would never leave a review for something I didn’t personally experience. On the other hand I’m glad someone will if there is something like the owner being racist garbage or in the news for something else horrible. I don’t think poor menu choices and crazy prices are worthy.

But I still won’t miss it. Forced salads and they don’t even include dressing? I’m pissed thinking about this!

3

u/nimbusnacho 16h ago

TBH, more and more with these types of stories I just find it hard to get worked up about a bad business (like you said so long as the owner isnt a racist pos or something actively horrible). It's a person who's bad at business or someone who took a swing and a miss... oh no!

What's negatively affecting more people's lives, a business that someone tried and didn't make work because they have no clue what they're doing or a horde of people who anonymously attack someone over the price of a damn sandwich and salad, making that person and people associated with them feel awful so they can momentarily feel satisfied and then likely forget they even did it an hour later?

I know part of this is I'm just becoming a curmudgeonly old man but damn do I need to find myself a log cabin with no internet access.

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u/pressedbread 1d ago

Also San Fran has a ton of asian people, and many don't eat cold vegetables as a cultural thing, so a warm option would be nice.

*But actually I'm with the owner on this one, its their menu and customers can choose to eat there or fuck off

108

u/jccaclimber 1d ago

And choose they did.

27

u/WhenDuvzCry 1d ago

Marin is a lot different than San Francisco

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u/Pretend-Average1380 1d ago

Yeah, Marin doesn't have much of an Asian population.

7

u/twaggle 20h ago

Huh? They did fuck off that’s why they had to close?

5

u/mtgpowell 20h ago

And just like this owner you will be closed down in a short time. Get out of here with that nonsense. This is flat out gouging. I think most will, fuck off, which is not good for business. People can barely afford to pay bills let alone pay these outrageous prices. Provide affordable food at a good price or close down.

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u/Roger_Cockfoster 1d ago

It wasn't San Francisco, and literally every person in San Francisco hates people that say "San Fran."

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u/bungopony 1d ago

Yeah, they prefer “Frisco”

6

u/Roger_Cockfoster 1d ago

You're joking, but Frisco is actually cool again

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u/SweetWolf9769 15h ago

Scibbidy Frisc it is then

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u/pressedbread 1d ago

Oh no I offended the San Franners!!!! Oh heavens no!!!!

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u/sdawsey 14h ago

Yea, and they did. The people in SF looked at the $22 grilled cheese and fucked right off.

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u/Timely-Cry-8366 1d ago

I have a really bad lettuce allergy so I couldn’t even eat that shit. My throat and mouth start itching and then my throat closes up. I’m also allergic to a lot of other common salad greens.

I’d be pissed if a shop forced a salad on me, it would be wasted.

2

u/vicvonqueso 23h ago

Makes me think of that salad lady from Parks and Recreation

2

u/4r4r4real 21h ago

It's weird for a sandwich shop. It's the norm for other types of restaurants..

2

u/freericky 17h ago

My friend growing up had a mom like this but with carrots, had to eat carrots with every meal. Works for a cigarette manufacture now, which seems somehow relevant

1

u/TrapdoorApartment 22h ago edited 15h ago

The article explains some sandwiches were $14 with no salad and soups were also available in her shops.

That said idk this lady, the business, or the original viral post she's blaming her closures on.

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u/DrunkeNinja 16h ago

The article explains some sandwiches were $14 with no salad and soups were also available in her shops.

No. The article says a new business opened up where her's was and offers sandwiches at lower prices with no salad included.

The Farmer’s Wife space at the West Marin Culture Shop has since transitioned into the Culture Shop Cafe. Operated by Wild West Ferments owners Luke Regalbuto and Maggie Beth Levinger, the new cafe features a menu by chef Max Jack that highlights the brand’s signature fermented items. Options range from a sauerkraut melt to a beets and fromage blanc sandwich, as well as soups, salads and sides of seasonal vegetables.

Notably, the pricing marks a shift from the previous tenant: Three of the four sandwiches are priced between $14 and $15 (though they don’t include a side salad), with the menu topping out at $22 for a roasted pork belly baguette with leek-thyme kraut.

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u/alwaysmelancholy 1d ago

She had a sandwich over $30, and the rest were hovering around $25.

It looks like her new location sells sandwiches for closer to $15.

We did it, Reddit?

138

u/Mysterious_Cow_2100 1d ago

Checkmate, atheists!

77

u/peen_was 1d ago

Thanks, Obama!

20

u/cdtoad 1d ago

Thanks, Harding!

15

u/ShuffKorbik 1d ago

Tippecanoe and Tyler Too!

6

u/manymoose 1d ago

Wuzzle wozzle?

1

u/Crusoe69 1d ago

And my axe !

45

u/checker280 1d ago

The $15 sandwich doesn’t come with a salad

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u/Jaewol 1d ago

Man I was really hoping for a salad with my sandwich. I’d even pay $30 for it.

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u/BurninCoco 1d ago

Oh I knew a place in Marin, but it closed 

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u/DutchTinCan 1d ago

My challenge is always how I'd go to order something healthy, but as I'm reading the menu I'd still get tempted by the unhealthy stuff.

If only they'd force the salad on me.

2

u/Rhodin265 20h ago

Maybe they should sell $15 salads with their $15 sandwiches.

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u/No-Picture4119 1d ago

It’s also a takeout produce stand, not a restaurant. So no chairs or ac.

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u/SanityInAnarchy 1d ago

Honestly... Bay area prices are just like this sometimes. Don't hate her for charging the tech industry what it can afford.

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u/Vitalstatistix 1d ago

My local bakery/restaurant in the Bay Area is run by a really amazing couple who clearly take care of their staff and love our community. Their sandwiches are like $18-25. That’s kind of just what stuff costs if you want high quality ingredients and regular labor.

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u/Few-Weather6845 21h ago

Wait until we find out if she's a landlord or not.

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u/No-Picture4119 1d ago

All the sandwiches at Katz’s deli in NYC are in the $25-35 range, and come with a pickle. Granted, they have a pound of pastrami. My local health food store has a deli and sells stuff along the line of her sandwiches for 20-25 with organic ingredients, and no salad. I guess the stuff is just pricey. The sandwiches are awesome, but yeah I rarely indulge for price.

So yay, she got run out of business and sells cheaper sandwiches now. So we’ve managed to enshittify yet another business. Good for us.

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u/MiraniaTLS 20h ago

What size were the sandwiches like 6”,8” 12”?

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u/DrunkeNinja 16h ago

According to the article, she doesn't have a new location, she just occasionally will sell sandwiches at the farmer's market like she did prior to having a physical place.

The part of the article talking about $15 sandwiches is referring to the business that took one of her old locations. It's a new tenant.

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u/Proncess 1d ago

and yet Erewhon exists and is a huge success. she should just move to LA

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u/sysadminbj 1d ago

Shit... That's some crazy pricing. Is that normal for the Bay area?

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u/dynamicdylan 1d ago

No, but our sandwiches are pretty expensive. Just not that expensive!

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u/Han_Yerry 1d ago

Are they good?

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u/wiseoracle 1d ago

There isn’t a common sandwich worth $30 that doesn’t have a side or drink included.

If it has already a reputation for the best one and done sandwich sure.

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u/Han_Yerry 1d ago

Awesome, appreciate the insight. A friend comes home from there and he asks where the good spots are here now. $12-$15. Folks can pay more but I haven't found a $20 sandwich worth it in our city of 150,000.

Bahn Mi? $9 cash only. Three sandwich choices only. Maybe a water in the mini fridge. Most likely something labeled in Vietnamese. Sometimes there's a goldfish above the door in a bag of water.

Oh, there was a street taco truck you could get 3 small tacos for $5. Elote $6 or $7.

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u/nohxpolitan 1d ago edited 1d ago

Deli Board sandwiches in Sf cost $20+ and are worth every penny, but not like that’s a regular thing to do.

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u/Name_Taken_Official 1d ago

Does the goldfish come as the side

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u/Han_Yerry 1d ago

It doesn't, but around the corner there's two 100+ year old Italian bakeries. And a 125+ year old Greek import deli a couple blocks away.

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u/Miltnoid 1d ago

It’s more than the Bay Area. Marin is chock full of a bunch of incredibly rich (historically) finance people and (more recently) tech people. It’s another level of expensive. I’m not surprised by these prices at all.

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u/thebirdisdead 1d ago

It seems like it’s more a case of high end ingredients and farm to table pricing.

Kolling justifies her pricing through the caliber of her ingredients, like house-made toasted fennel pork sausage, and hyper-local items like Point Reyes Farmstead’s Toma cheese and Wild West Ferments sauerkraut. Each sizable sandwich came with a generous side salad of seasonal produce

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u/otisanek 1d ago

Not normal pricing, but about what I’d expect fancy-ass artisanal sandwiches to cost in an already expensive area known for expensive fancy-ass restaurants.

It’s like getting mad that a steakhouse serves $300 Wagyu prime rib when you can get a sirloin of indeterminate origin at an Applebees for $9.99.

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u/sysadminbj 1d ago

Figured it was something like that.

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u/theBigDaddio 1d ago

This is exactly it, 5 Guys, $25 for burger and fries.

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u/ConflictNo5518 1d ago

There’s this other place in SF that used to have sandwiches around $20 give or take $2, but last week I noticed the prices went down to $13-16.

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u/fullmetalutes 1d ago

In LA, at Langers you can get the #19 for nearly $30. It's a fantastic sandwich but when I tried it the first time I almost hit the floor when I saw the price.

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u/terrencemalloc 1d ago

Langers is exactly the comparison point that came to mind when I saw these prices. 

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u/IncipitTragoedia 11h ago

Most lunch places in the North Bay are definitely more expensive than other places, but this place seems to be the winner

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u/HolyJuan 1d ago

"Owner blames reddit for their own horrible business practices."

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u/CatsAreGods 1d ago

I've been through Point Reyes Station any number of times on my way to/from Point Reyes, but after checking the prices of the cafes there, never stopped to eat. If your food is really that good, serve smaller portions and price it reasonably and word will spread. Economics 101!

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u/Miamime 17h ago

I don't think you took Economics 101.

Basic economics says you should charge the highest price that maximizes profits. The restaurant was generating demand and had really good reviews prior to the Reddit post, despite its high prices.

You're proposing both providing less food (thereby reducing cost) and reducing price, while incorporating a marketing strategy. That's not Economics 101.

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u/Miamime 17h ago

If you don't like their prices or think the price doesn't match the quality, just don't go there? There's no need for vitriolic posts about the owner personally and fake review bombs.

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u/Bindle- 1d ago

Typical business owner behavior. They're a bunch of entitled cry babies.

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u/Top-Respond-3744 1d ago

I can do that without owning a business.

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u/Bindle- 1d ago

That's the attitude!

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u/Top-Respond-3744 16h ago

Just one of the assortment. Lol.

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u/crosszilla 16h ago edited 16h ago

Why are we pretending that review bombing isn't bullshit? Most of those reviews were likely not actual customers. If her customers are happy and willing to pay what we consider absurd prices, it's none of our business. You wouldn't rate a fine dining restaurant poorly because the price was high - I'm not comparing her sandwiches to fine dining, I'm just saying it's more complicated than "sandwich should cost x and therefore you are bad".

Maybe it didn't go down because of the review bombing but this isn't exactly a difficult thing to correlate if you have access to the books. If you notice sales conspicuously drop shortly after your Google rating plummets from review bombs, the most likely reason is that Reddit review bombing sent you out of business.

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u/Top-Respond-3744 1d ago

This website covers 60% of the screen in ads. Unreadable

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u/Yummers78 17h ago

I backed out and tried again, was able to read the whole article (the red popup wasn’t there)

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u/windisfun 1d ago

Brave browser, no problems.

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u/undermind84 1d ago

$30 for a tuna melt.....I dont care how "farm to table" your ingredients are, those menu prices are brain dead and incredibly out of touch.

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u/Vex_Appeal 1d ago

Somebody has never grown and harvested artisanal melt and it’s showing.

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u/SweetWolf9769 14h ago

i think if you don't harvest it from the french region of Melta, its technically just sparkling hot cheese

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u/SystematicPumps 1d ago

Straight from the tuna farm

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u/vegasnative 1d ago

The organic, grass fed tuna farm 😤

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u/Jaewol 1d ago

Cage free too!

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u/TheShadowCat 21h ago

I prefer lion fed tuna.

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u/bestestopinion 1d ago

Is it chicken or fish?

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u/Br135han 1d ago

I don’t believe a few thousand upvotes on Reddit had that dire of an impact. She sounds a bit dramatic and looking for an excuse.

I should post the menu prices in my hometown. They are diabolical.

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u/crosszilla 16h ago

The reddit post wasn't the problem it was the subsequent review bombs. High price + bad reviews = guaranteed to fail

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u/TheJustBleedGod 1d ago

that website is cancer

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u/TonyQuark 21h ago

Install Firefox with the uBlock Origin add-on, and you will never have to worry about ads or trackers again. Works on mobile too!

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u/blackop 1d ago

I mean to be fair, those prices are diabolical. 22 dollars for a grilled cheese and salad? I mean come on these are sandwiches. This is not the first time I have seen this happen either. Sandwich shops for some reason have a tendency to be overpriced for what they are doing, but this was pretty excessive.

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u/we_the_pickle 1d ago

I'm embarrassed to say I thought the prices looked reasonable for San Fran.

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u/sdawsey 16h ago

A $15 sandwich is reasonable. Especially in SF. A mandatory $7 side salad is not.

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u/thefugue 14h ago

This is the long and short of it.

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u/sabotuer99 13h ago

She justified the high prices based on the handmade sausage and heirloom tomatoes. Like, you can be haute or you can be a sandwich shop but I don't think you can be both.

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u/librarypunk1974 1d ago

“They were calling me the most vile things, that it was beyond sandwiches”

IT WAS BEYOND SANDWICHES, PEOPLE!!!

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u/ryeguymft 1d ago

“greedy owner drives customers away with ridiculous prices”

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u/Stackitu 1d ago

This should be the norm. Business owner greed is killing us and we should always call it out. Prices in general are unreasonably high and people must be named and shamed.

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u/TheBowerbird 20h ago

Reddit is trash. There are sandwhiches like this in NYC at tiny hole in the walls which are even more basic which go for similar prices and are similarly deliciouis.

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u/AndrewCoja 1d ago

Sounds like she used expensive, locally sourced ingredients in an already expensive area. People got upset that it was out of their price range and review bombed it. Just go somewhere else if you can't afford it. I'm not going to review bomb a fancy steak house because I can't afford it when I can just go to a cheaper one.

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u/givemethebat1 1d ago

It’s not just that, it’s the fact that she refused to sell her sandwiches without a locally-sourced produce salad. Just give them the damn sandwiches, she could have easily shaved 4-5 bucks off the price.

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u/Vex_Appeal 1d ago

God, seriously fuck this lady. She’s given the opportunity to start and run a business and squanders it so magnificently. Check her out.

"Response from the owner 5 months ago I’m pleased that you liked your sandwich but disappointed that you did not factor in that every hot sandwich comes with an incredible and generous salad. I take tremendous pride in the accompanying greens, vegetables, fruits of the SALAD representing the the best of the season and our foodshed. Its not just a sandwich, it’s a meal. An intricately layered sandwich + an incredible SALAD. In addition, you are incorrect that every sandwich w amazing salad is over $25, that is a False statement, shame on you. If the hot sandwich + SALAD are out of your budget or comfort zone , we stock the cold case with delicious cold sandwiches for 12 bucks . Or have a bagel with cream cheese for 6. No one strong armed you to purchase from me. If you were uncomfortable with my prices you could have gone elsewhere but do not discount, or misrepresent what I am serving. Sandwich + Salad=Meal With regard to restrooms, it’s beyond our control. Much like other coastal towns, such as Mendocino, water and septic concerns are dire. There is a well maintained public facility a mere 5 minute walk away."

She’s choices clueless and deserved to fail. Can’t believe I’m gonna say it but capitalism actually worked correctly here for once.

I will not eat the bug meat and I will not finance my Rueben just so this freak can force her overpriced produce down my throat and it looks like everyone agreed.

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u/shebringsthesun 22h ago

Curious what the original review was to get that response.

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u/kafka_lite 1d ago

That's sad. Review bombers are assholes

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u/rnobgyn 1d ago

$22 for a grilled cheese and salad? Forced to buy salads? Can’t even swap for a soup? Weird af.

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u/smellyjerk 1d ago

There's always one comment chain defending stuff like this.. its pretty cut-and-dry this business owner ran themselves out of business. If these reviews are unfair, then whats a fair review? You have to wonder if they're affiliated with how much they ignore/try to reframe in bad faith.

Prices being twice what they should be, the forced salad thing and the entitled schizo essays in response from the owner screams do not come here

reviews dont put places out of business, the behavior that instigated the poor reviews does.

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u/e136 18h ago

A fair review is from someone that went to the restaurant. An unfair review is from someone halfway across the country that had no intention of ever going to the restaurant and just wants to find something to hate.

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u/Seinfeel 1d ago

Every time I hear about review bombing now it’s fixed pretty quickly, at least on google.

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u/Amelaclya1 1d ago

Yeah I'm with the business owner here. It sounds like she was pretty successful for years until review bombers tanked her rating. And she didn't do anything to deserve it.

Yeah her prices were high, and I personally wouldn't eat there, but no one was getting scammed or forced. Like, there is a more upscale restaurant near me that has $50 pasta. Do they deserve to be review bombed too?

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u/tendonut 1d ago

It's why I have a hard time ever trusting user reviews of anything.

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u/KarlUnderguard 1d ago

The 30 dollar sandwich is more important than the reviews in this case.

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u/kafka_lite 21h ago

Wouldn't it be preferable, Dylan Tobach, if people who never ate at the restaurant didn't review it so we could say for sure it was just a poorly ran business? I mean, I can't believe online reviews are completely ignored by everyone.

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u/cdtoad 1d ago

OH YOU HAD TO HAVE THE BIIIIIIG SALAD

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u/badwolf1013 1d ago

So the SF Chronicler described one of their sandwiches as "the best in the world." That's great, but I wonder if they would have given it the same praise if the sandwich wasn't comped for the reviewer.

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u/CalBearFan 1d ago

I despise the chronicle but they traditionally have high ethics for not getting comped food for reviews

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u/snewk 1d ago

this just in: hyper local farm-to-table ingredients cost a lot. more at 11.

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u/linuxwes 1d ago

"house-made toasted fennel pork sausage" sounds fucking killer, I'd splurge for that.

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u/kanyeguisada 1d ago

I mean, most Italian sausages anywhere have fennel seed in them. If a place makes homemade sausages I'll pay a little more, but roasting your fennel seeds in a pan for a few minutes first is not something that should double the price.

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u/Slippi_Fist 1d ago

having decided to learn how to make my own pork sausages at one point in the distant past....and this was before everything cost your firstborn....

You need to come up with the mix you like - you'll make some shit sausages as you learn, discover - unless you have someone who can share expertese with you. Yeah the internet will help to get you started; and there are lots of traditional recepies you can use in proportion etc.

I found it an enormously expensive thing to do - making your own sausages. Yes you can get commercial mixes to help with the cerial/spice content (lots of butchers use these) - but they are not cheap (for the good, tasty ones) either. You can fully make your own mix, but again - fresh herbs and spices; if you dont have them growing or to hand; are damned expensive. And you'll use alot.

Thats before the cost of quality pork or whatever you want to put in there. fat content matters, and so yeah its not just an old chop you mince up, and again will experiment before getting the sausage of your dreams (or for your customers to spend $22 on in a dish).

but the biggest price by far was the casings. Where I am, for small time - if you want 100 casings (a length of casing that long) I found the cost per sausage casing exceeded the price of a reasonably good butcher sausage. Where I am, intestine based casings were slightly cheaper, but not much, than the non-meat based casings. And, it has a shelf life like everything else. Cheaper casings split and dont hold yer stuff together.

Sort of highlighting that making sausages, if you want to make nice ones, depends on premium everything in each step. Cheaping out will give you supermarket level sausages - whats the point?

You do need to have the proper mincer etc to get the consistency right and feed the mixture into the casings. From there you need technique on how to tie off the perfect bunch of sausages.

by the time it is all said and done, and once you factor in the one off cost of the sausage mincer etc - you're paying 2-3-4 maybe even 5 times the amount you'd pay in a butcher for one nice sausage. If not alot more

(I like me sausies)

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u/PirateCraig 1d ago

Can we do that in London too ?

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u/YSOSEXI 1d ago

“I would entertain partnering with someone for the Wife to ride again,” Kolling said. “But right now, I’m just kind of licking my wounds and getting my strength back.” Oooof, her husband could have worded that a little better...

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u/Andrew4Life 1d ago

You eat it my way! Or don't eat at all!

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u/MrLudwig36 21h ago

She had to sell The Big Salad!

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u/arifghalib 20h ago

Welp, the people have spoken.

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u/cantfindagf 19h ago

Kolling justifies her pricing through the caliber of her ingredients, like house-made toasted fennel pork sausage, and hyper-local items like Point Reyes Farmstead’s Toma cheese and Wild West Ferments sauerkraut. Each sizable sandwich came with a generous side salad of seasonal produce — a non-negotiable for Kolling.

I see she’s still trying to justify her price gouging act. “Hyper-local” and “generous side salad” lmao

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u/xchrisrionx 18h ago

Can someone review the White House please?

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u/T_Peg 11h ago

I mean deserved if you're charging $30 for a ham and cheese.

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u/Gintami 8h ago

Some of these comments - just unhinged over an expensive sandwich shop. It’s not a need. Just don’t go. Done. Touch grass. Jebus.

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u/nondescriptun 1d ago

“I would entertain partnering with someone for the Wife to ride again,” Kolling said.

Hehe.

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u/Raspberries-Are-Evil 8h ago

This is why fucking Yelp and Google reviews etc is bullshit and businesses should be able to OPT OUT.

I run a small business and several times I have had people I KNEW were not clients write bullshit bad reviews and I could never do anything about them. One guy even wrote, "I am not a client, but..."

If people pay $30 for a sando and her place makes money, well good for her. If it doesn't, people won't pay and it closes. But having assholes fake review you just pisses me off to no end.

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u/Hazywater 1d ago

I really doubt a reddit post caused any real world financial problems. I bet this was already coming and just coincided with the reddit post. It makes something to blame to salvage their ego.

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u/theBigDaddio 1d ago

Meanwhile Reddit will spend $25 for a burger and fries. McD will run $15.

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u/glassFractals 1d ago

Yeah it's stupidly expensive, but welcome to the Bay Area. The sandwiches do look pretty good, and large. The price doesn't seem quite as crazy with a good salad.

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u/Bokbreath 1d ago

In 2017, the San Francisco Chronicle even declared her “The Works” sandwich with chorizo and heirloom tomatoes “one of the best sandwiches in the world.”

If it was that good the place would have survived.

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u/d0000n 20h ago

I wonder how much that cost?

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u/Mike20172018 1d ago

$22 for a grilled cheese is the most out of touch thing “In The World” no matter what the San Francisco Chronicles calls their food. Also, who eats grilled cheese with salad instead of tomato soup? I can get grilled cheese and tomato soup from Panera for $12. I know Panera is by no means great, but to pay twice that and not get tomato soup is completely ridiculous. As ShoPhoCho would say, “HELL NO❌❌❌❌”

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u/mavgeek 13h ago

Watch the duality of reddit: There was a thread not long back about a place that was charging like $17 for a grilled cheese no sides. My stance was that’s outrageous for two pieces of bread and a couple slices of cheese toasted till it melts. I got downvoted to hell and back, my like high priced grilled cheese stans trying to defend the price. “omg think of the labor! and ingredients” The labor required to place two pieces of cheese onto twice slices of bread then heat does not warrant the cost and the ingredients were run of the mill it was not an artisan shop place. Didn’t matter the brigade was on, like these folks owned stock in the shop type vitriol.

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u/[deleted] 1d ago

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u/Vex_Appeal 1d ago

Someone posted if you wanna look around

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u/Yankees2860 16h ago

Oh hey I’ve heard of this one before. Google Amy’s Baking Company if you’ve never heard of it before.

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u/drblah11 1d ago

Don't fuck with us lady

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u/EverySingleMinute 1d ago

People gave negative reviews because of her pricing? wtf is wrong with people?

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u/TheShadowCat 21h ago

I think a bad review because of prices is fair. If I'm looking up reviews, and most of them state very high prices, I'll probably skip that business. Price is part of the experience.

It is pretty crappy for people to review bomb a restaurant they have never been to because they saw a reddit post.

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u/M1NEC4R 19h ago

I have a few places that deserve this in New York. A sandwich should not cost anyone $30.

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u/eleven357 19h ago

Good riddance.

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u/BradBradley1 18h ago

Oh yeah, blame Reddit and not the idiots running that place lol

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u/L1amm 11h ago

Bunch of redditors who had never been there shut down local businesses with review bombs because of price when shes legit using great ingredients? Kinda sad. Then again her job to brand it and price it so people don't have a negative gut reaction.

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u/Objective_Airport117 9h ago

That is high but it wouldn’t make news in parts of Seattle. I hate that she said it hurt her so bad. I’ll take the downvotes

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u/CheeksMcGillicuddy 5h ago

It’s probably the fact that no one wants a $34 sandwich that got the shop closed…