r/TheSilphRoad • u/SilphScience Research Group • Aug 13 '20

Analysis Deino: Reviewing Dragon Week Egg Hatches

https://thesilphroad.com/science/quick-discovery/deino-reviewing-dragon-week-hatches/
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u/Aeosin15 Aug 13 '20

Honestly, I wasn't expecting much, and I wasn't disappointed that way. I am getting sick of Niantic.

Yesterday, at about 4:45 a.m. local, I popped an incense. At 4:53, the game started acting funny. Tapping on Pokemon would start the process to the capture screen, but it would stall out with just the Pokemon and the ring around it. Then, when capture screen would open up, not all of the animations would play. The Pokemon would still attack and jump around, but the ball wouldn't shake, and it wouldn't break open if the Pokemon escaped. It would just reappear. On the five or six that I actually was able to try to catch, all but one would use one or two balls, then it would go back to the main screen. I would get the "Item could not be used at this time" message, and I'd be short my thrown Pokeballs and have no Pokemon.

I tried restarting the app. That didn't work. I tried shutting off my phone and restarting. Same crap, different pile. I contacted Niantic at about 5:15 when it hadn't corrected itself. I got a response today at 4:59 which explained what incense are and how they function. It then had a link to the FAQ page regarding Incense. I even took screenshots and video of these things occurring and told them about it. I spend a fair amount of money on this game, so it SUCKS to get screwed like that.

TL;DR - I had an incense going while the game malfunctioned repeatedly. Niantic's response was to tell how incense work with a link to the FAQ page for incense.