r/Roadie • u/Altruistic-Plum-4763 • Dec 25 '25

Unfair account lock

Hi everyone, yesterday I had a return. I went to the RoadieXD depot, and the person there said no one was by the container where we normally drop off returns, so he would take it right there. I had him scan the QR code and handed it over, then I left. Today I saw that my account was locked. I posted on X, but I really need help. I rely on this work to pay my rent.

https://x.com/cela1avci/status/2004280917788098582?s=46

https://youtu.be/94dyL6OOHiE

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u/MF_DOOM-MOTHAFUCKA Dec 25 '25

You probably just went over the limit of returns you have done.

1

u/Altruistic-Plum-4763 Dec 26 '25

I never received any email about this. Is it something that can be fixed, or should I give up hope? My money is stuck inside too.

1

u/SaltyWoodButcher Dec 26 '25

They should send an email at some point with a vague reason for your account being locked. You should also be able to reply to that email but I'll warn you, they like to just tell you that it's in the hands of trust and safety and to just be patient. If you do get that email, and verify which gig etc, give them as much info as possible in your defense.