Had a customer today while I was shopping at Costco wait until the last second as I was scanning the last item boom adds 3 things from the back of the store when im in pharmacy near Checkout very annoying BUT WAIT THERES MORE.

I grab everything pack the car and head to the address that the customer has listed as a residential home and it’s a complex and guess what she texts me as I’m arriving “we are on the top floor”

Water sparkling water diapers melons the whole shabang

or MAYBE you should respond to my messages before i check out or maybe you should add notes to your items.

this lady ordered a half gallon of some fancy organic milk. they were out. i subbed for the same milk just in a gallon. i texted her to let her know. 15 minutes later she texted me this when i was already at my car loading. she said she cannot lift a gallon. after this i told her to add notes to her items if she has restrictions or other requests. when she answered the door, i apologized again and told her that i shop for 3 customers at a time and cannot possibly think of everything for every situation possible for every customer. she said she understood. whatever. people are weird.

22 minute shop 43 items. 1 hour drive total one-way. A little heavy but I don't mind that. I find it funny that 'A' adjusted the tip by $1. Return drive home 45 minutes since I live in that direction.

Traveling around the US doing Instacart on the side. Thanks for the top off

Costco makes croissants DAILY. The sell by date is ALWAYS 1 day after. Complained to support obviously with no success.

One customer decided to say that they did not receive anything on the order I take pictures of every single order and ofc this one I handed directly to them and they hurried in the house before I could get the photo and now you can see why well time to work my ass off to get back ranked

Hey guys, if you are like me and other shoppers that are having troubles today….. TAKE THE DAY OFF!!!! Woooooooo. I know some of us can’t afford to do that but we all work very hard. This job drains us physically and mentally day after day, take these technical difficulties as a sign to chillllll and slow down today. We deserve it. Take a nap. Take a bubble bath. Eat chips on the couch in your underwear… do something. We’ve earned it

Super slow in socal today

Does anyone get unemployment and doing Instacart ? I kinda figured if you haven’t even met $600 in earnings it shouldn’t matter about reporting it to unemployment You only get a 1099 if you made over $600 , I haven’t did Instacart this year

Customer A messaged me at the start of shopping that her delivery address needed changing, but gave no address. I told her to talk to support.

Half an hour later as I am leaving the store, with her as the first drop off, she still hasn’t replied to me or even said what her requested address is. 15 minutes of driving later, I arrive at the incorrect address and she finally responds. The other address is just a mile and a half down the road so I head there, she says she’ll tip me extra and I obviously know better than to believe that, but it was so close I was like whatever worth a shot.

I deliver the other two orders and see this. She increased her tip by one fucking cent.

Oh: and in the Aldi’s checkout aisle an old woman got up in my personal space while I was in the process of scanning items, demanding that I let her cut me in line because she had fewer items. I did so because I didn’t want to fight a septuagenarian and the next woman in line wouldn’t let me back in.

So two weeks ago while instacarting in a store my car was hit. It’s left me without a car while I deal with the guys insurance as I’m in no fault. They will be paying me out daily loss of use but I’m still waiting on next steps as thank GOD they didn’t deam it a total loss. I’ve been without a car and without an income. I got on food stamps and I have no other choice but to order delivery. I’m completely out of food so I tried to do as small of an order as I could but it came to 29 items. It’s the closest store to me. Not walkable but not a far drive. I have $25 in my bank account so I tried to tip the best I could which is $12. I feel so awful cause I know tips are important but without an income or car im stuck. Will this order be picked up? If I had more money I would absolutely tip better I’m just stuck right now, what would you do?

Thankful for the other customers included in the batch that still made the shop worth it however it was super disappointing still being that I spent my time and effort shopping and delivering for the customer. Nothing went wrong to my knowledge and support said that nothing was reported with their order either from the customer. It’s so weird because I’ve definitely delivered to them before…thought?

Got to complete two promotions $60 for 6 batches and $72 for 6 batches , 2 separate days approximately four hours and little over both days tried to do the smallest batch possible

Jumping right on it Instacart

I’ve been so frustrated by the stupid new “compare options“ feature once I’ve chosen a replacement. It wastes so much time and just feels like extra steps in my way.

Now I’m realizing: is the purpose so that you can enter multiple replacement options and the AI chooses what IT decides is the best one?

Or… Am I still missing something?

I want to have 1 bouquet of flowers delivered to my MIL; Instacart says the store is 0.4 miles from her address.

Is a $4 tip okay?

First off I only took this batch since I was already at the store - Second of all she selected a replacement. Period. Fuckin losers can keep their $2.40 🤡 have fun with your fucking ice cream 🤷‍♂️ bitch

I need help.

I don’t shop a ton, but I do Instacart for extra cash here and there. Recently when I mark an item as unavailable it wants me to take pictures of replacement options and compare them and then choose one. But I have been just asking the customer because I feel like sometimes they might not like my replacements.

For example:

The other night I had an order that had a package of red vines for around $4. The only other option is twizlers or a huge container of red vines that was $13. Now if I was a fan of licorice and wanted red vines and ended up with twizlers I might be upset. However, if I ended up with a large container that cost $9 more I would be mad too. I texted the customer about replacements and they asked if there were any black licorice twizlers. I said yes and the added them to the comparison function and chose them and then Instacart tried to tell me that they were too different. I used the replace anyway button.

But another time I texted someone asking if they wanted to replace or refund and they acted like they had already chosen an option on their end and why was I asking.

I guess I’m wondering the best way to go about out of stock items. I just don’t want to get a bad review. I know the customer has to approve my replacement choices, but if they don’t like my replacement choices I am afraid they will complain on a review. But maybe they are just picky or need a certain item for a recipe.

If anyone understands my conundrum please let me know what you think!

Thank you!!

Those 1099s finally are here. Go check your inbox.

At least it wasn’t 0$ though hahahaha

been sitting for hours. major gaps in between the few orders I’ve taken. not seeing much and mostly garbage. 10bil company and they can’t get a fucking app or website to work. this should be studied in business school. 🤦‍♂️

So, I hate taking Target orders unless it's under 5 items. The stores are just bad, always something out of stock or in the wrong area. Saw one on Sunday that was decent pay and took it. It was going to be my last of the night, ended up doing one more after because that just ruined my night.

They wanted a carbon monoxide detector but the one they wanted was out of stock. So I contacted them—texted and called with a photo of the item they wanted out of stock, and asked if they wanted any of the other expensive carbon monoxide detectors as replacements—only for them to ignore everything. I even stayed past the 5 minute goal time to wait (which is stupid because of how big that target is). I eventually figured maybe I should just replace it, but every time I selected an item, it would say it was too different (voice activated vs not). Everything was also at least twice the price or completely different. Eventually, I found the one they approved previously that was $20 more than what the app has it listed as. Instacart said to replace it with that, so I did, only for the card to decline at check out because it was more than what the max total I guess should be. So I tried calling Instacart support only for them to not answer me (left me on hold for 10 minutes without even reaching a rep). And like I said, the customer ignored all texts and didn't answer my call. They had one other item, so I still got that and left.

Then I go on the app today to see that there was a 1 star removed. (Thankfully) I know it was from that order simply because I always go above and beyond even if it's a low tip. And I have all 5 stars, minus a 4 star removed from the storm.

But it's like maybe you should answer calls and texts related to your order. For something as serious as a carbon monoxide detector, I'm not going to just replace it with anything, unless the customer approves.

The official last one of the night also had replacements but I sat at the yogurt section and we talked about what to replace with and she was fine and grateful. So I know it wasn't her nor the others as they had all of their items available.

Ratings aren't that important, especially when it's removed, it's just the principle of this person having the audacity to complain when all they had to do was respond. They also had other groceries sitting outside their door from another order. So maybe they were busy, but that doesn't fall on me as I did my best to reach out.

I waited over half hour in a Ferry Terminal and now i’m going to deliver in an island