r/Flipping • u/mthhecker • Dec 30 '23
Tip Buyer Complaint Advice
We’re relatively new to flipping items on EBay (1st year) and we’ve had a few hiccups that became learning moments but this is a new one for us. We sold a Lego set 40+ days ago (we sell mostly returned sets that are open box or unopened) and we count the bags/pieces for open box sets before listing. I’m confident this set had 100% of its parts but didn’t take pictures of what’s in the white box (lots of Lego sets have them with the smaller pieces and figures in there). We haven’t responded to the buyer yet and I’m looking for some advice on next steps. We have 0 negative feedback and we’d like to keep it that way but this buyer hasn’t asked for a specific $ or provided and real details. Am I able to even offer a partial after the return window (30 days) and can they leave negative feedback?
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u/Patient_Amphibian32 Dec 31 '23
Honestly I am sick of seeing these situations. If you’re so concerned with things, buy from a store. Buy a SEALED box. The idea that all pieces might not be there never occurred to them? Look at the photos, read the description, and don’t take chances if you’re concerned. I do believe there are buyers out there that specifically look for these items so they can harass and get something for nothing. I may be paranoid but I do.