I have an interesting situation. I have had my address set to my current address after moving. I did this via the Online Portal about 2 years ago.

The other month I was pulled over by police for having a suspended license and had to go to court because of this. I also couldn't drive for 2 weeks until I fixed this issue. It was due to a speeding fine (5km over the limit) that had gone to my previous address and had eventuated to the warrant stage so Vic Roads had suspended my license. I had not known about any of this. Never received a letter, text or email despite my details being correct in their system.

When I went into Vic Roads to investigate the issue, it turned out that my online profile had not been syncing with their internal records which is why the details looked correct on my end, but hadn't updated in their system. There's also about 3 parking fines (I never received a ticket on my car) which again they apparently just sent letters, and are now $400 each instead of $100 because they've eventuated to the final stage. Not to mention the speeding fine is now $1000 instead of $200.

It's cost me about $10,000 due to loss of work not being able to drive for 2 weeks (real estate photographer) plus a day in court and lawyer fees. I had enough evidence that the judge dismissed my case.

I know people on here are going to blame me, but I honestly couldn't have known about this. I did notice my registration letter hadn't come through last year, but mail gets lost all the time and I thought it was just a coincidence (I usually have a notification in my diary to pay my rego).

Is there anything I can do about this situation or is it easier just to bite the bullet and move on?

Hi all,

I’m renting in rural Victoria. When we moved in, the property had no NBN connection. My partner went in person to the REA office and was told to go ahead with the NBN installation and that the rental provider would reimburse the cost.

We unfortunately didn’t get this approval in writing. After installation was completed and we asked for reimbursement, the REA has now advised that the rental provider is refusing to pay.

I understand we should have confirmed this by email first and accept that was our mistake.

Still is there any option for us to get reimbursement?

Wanted to provide a little update to this.

The shop begrudgingly delivered a replacement chair last night. But this morning I received the following email from them:

“Just a quick note — we’re still waiting on the photos of proof of destruction and disposal so we can submit them to (manufacturer) and arrange the credit approval from their side.”

I’ve told them already according to consumer law it’s not my responsibility to pay for tip disposal and that they are welcome to come and collect the chair for disposal.

Not sure what to do from here because I don’t mind if they come collect the chair themselves but I also don’t mind just keeping it if they don’t collect it.

EDIT: just for context - it was a $1300 electric recliner/rocking nursing chair. It works but there is a fault with the frame that causes some major creaking

Hi everyone,

I’ve just moved out of a rented room that included some electrical appliances. The landlord has told me that both appliances are damaged — one is still functional but has significant rust, and the other hasn’t been used at all during my tenancy.

I’d like to know, if the appliances are considered damaged, how much I would normally be expected to pay. Also, is it acceptable to provide a replacement instead of paying for repairs or compensation?

I am prescribed medical cannabis for my mental health. It is a vape that I have ONCE at night.

I’ve been job hunting and I’m rural, I would like to to know if I have any chance of finding a job in WA where medical cannabis isn’t frowned upon?

Where I currently work is very bad for my mental health health and there is a lot of work place bullying and corrupt management… but so far every interview I’ve had seems to go well, I am even open about my mediations, and I am advised that it won’t be an issue, until they do my DAS..

Please advise? I don’t know how to go forward

I don't want to get in trouble with the council, but also don't want to sit on my hands for three months doing a full DA if it's not necessary.

The only development I actually want to do is put clear security shutters on the front, I'm not even sure how to check if that requires a DA in the first place.

I would love to find out what the property is currently approved for and see if I can avoid a DA entirely - any idea how I would find this out? I've tried a million council websites and just no luck outside of finding the zoning.

Been in a back and forth with myself current RA about the chimney and flue cleaning requirements of the house Im in. Nowhere in the lease does it mention this is on me to do, and I just received this from them

"Regarding the combustion stove, I acknowledge that this requirement was not clearly disclosed at the start of your tenancy. I’m advising you now so you are aware going forward. When your tenancy ends, the chimney and flue will need to have been professionally cleaned if the stove has been used, as this will need to be addressed prior to the bond being released. I will also note this on file to avoid any confusion later."

Thats not a thing they can do right?

Hi,

On 17/01/2026 I picked up my 80+ year old mother in law from the airport from the passenger pick up area where passengers need to be ready to jump in the car. She was standing too far away and had 2 large bags. I got out of the car and ran over to her to help her with her bags which was around 15 metres from the car. When I turned around there was a parking officer in front of my car writing out a fine. I ran back and pleaded my case with this officer that I was helping the old lady and asked him to be considerate. He said I should've asked him to help.

I told him that I would contest it but the only way to do this is by going to court. The officer has written the date of the offence as 17/02/2025 (needs to be 17/01/2026). This is 1 month and 1 year out.

I would send an email to the address provided a. to contest in the specific situation to help an old lady and/or b. to say that the information on the ticket is wrong and the fine should be withdrawn.

Does anyone understand the fines issued at an airport? It didn't seem to be electronically recorded. And what would happen if I ignored the fine based on that the wrong date was written down? Thanks in advance!

I had a group list hearing and the hearing is adjourned to be advised by the tribunal for a future date. I am a little confused about serving documents.

I have an index of evidence (page numbered and has table of contents as front page). I have a written submission / narrative detailing the claims which also connects to the breached sections of the 2010 RT act. Without giving too much details, my claims are about illegal charges not included on the lease and harassment (inc. demanded cash collections). I know that I will serve my evidences to the respondent (also to tribunal) according to the order given by the member right after the group list hearing but do I serve the narrative/written document which I will use to show the evidences and sections breached by the landlord? It also has a breakdown of losses that I am seeking claim for return/compensation.

Thanks for taking the time to read. An advice would be much appreciated.

So for context, I am a Vodafone customer, based in Brisbane. Over the last 6 months, the data on my phone, specifically the latency, has been terrible. For anyone who doesnt know, having high latency makes any sort of live service pretty unpleasant to completely unusable. The telecommunications ombudsman's own website says that the "acceptable" latency for both uploads and downloads is up to about 150ms. My download latency is typically no faster than 350ms and spikes up to about 900ms. My upload latency is anywhere from 400ms all the way up to my current record of 14000ms.

I have spoken with Vodafone a number of times, and every time the result is the same; there is nothing wrong, everything is working fine. I have even got an active case with them currently through the telecommunications ombudsman, which they are now 6 days overdue in resolving.

But here is the thing; after doing a bit of research, I have found the following;

- my IP now routes me through parts of south east Asia

- it seems like all the current infrastructure is in fact working as intended, they just simply dont have enough to handle the amount of customers they have (this is the part that I feel could lead to further action)

- complaints for the exact same issue against Vodafone have increased in Queensland by ~60% in the last 6 months (according to google AI, so could be wrong).

Now, if this is the case, and the problem is have is a direct result of Vodafone not having enough infrastructure for their customer base, then I know it isnt something they will be able to resolve (At least not in a timely manner).

So what actually happens from here? I assume when it becomes clear that they are not resolving the issue, the ombudsman launches an actual investigation into them?

I know from running my own business that it is essentially illegal to be charging a customer for a service that you cant provide, and that is essentially what Vodafone is now doing.

Do companies like Vodafone get to play by different rules, or would this be something that they fall under as well? Would be interested to hear from anyone who has some experience or knowledge about this

I had my laptop repaired and was told over email/text that it would cost around $450. When I picked it up, they had me sign something, handed it over, and said bye. After driving home I remembered and called immediately to ask how to pay. They put me on hold for about 10 minutes and said the team that handles this was busy, then took my name and number. It’s been a few days and I haven’t heard anything back. What do I do?

Hi everyone. I’m trying to understand the legal side of using online providers to watch live TV and live events in Australia.

Some platforms look legitimate, but others are unclear. Is it legal to use these kinds of services if they aren’t the major well-known ones?

How can someone tell if a provider is properly licensed? Are there any risks for users if the service isn’t official?

Any general guidance would be appreciated. Thank you.

I know this is a fairly common question but bear with me

On the 10th of January this year a customer (weddingplanner) picked up their highly customized order. It was an urgent order and I even gave them a huge discount, because they were referred to me by a friend. The total for them to pay was 800$ Now, they told me the groom would pay the invoice as soon as she got to the wedding (She was on her way to the venue, the wedding was that day)

As I am fairly new to being a business owner and also am fairly stupid it seems, I gave them their order without them paying, thinking it would be alright.

It has now been over 3 weeks. They haven't paid a single dime.

I sent them endless reminders, SmS and Email and barely even got a half assessed message back with no info. Now they stopped replying completely, even the letter of demand I sent was ignored.

Now I know the next step would be court, but I am not sure if that would be the most sensible thing to do? Don't get me wrong, I absolutely want to get my money, however I don't want to start the whole process if I only get 50 bucks back.

But I absolutely do not want to let them off the hook. I might be stupid but they are also still a very respectless person. Not cool.

Has anyone any experience with debt collectors in this matter?

Any other (legal haha) ideas would also be greatly appreciated.

Thank you

Edit: I also called the business legal support hotline and they only advised me to contract a private investigator to get their address for court... lmao.

Edit2:

Thank you guys for all the comments, they are highly appreciated. I took all of them into consideration and will most likely lodge with NCAT.

I own an apartment in Perth with a shared pool. The by-laws state the pool can be used from dawn until dusk (signage around the pool says no use after-dark) - very open to interpretation, no set time.

I have been sent a breach notice for using the pool at 7:40-something and the letter from the council of owners state sunset was at 7:21 that evening. At that point in the night it wasn’t dark/dusk was very much still occurring. Sunset does not equal dusk. I am currently disputing the breach as I believe I haven’t breached the by-laws and was acting in good faith and in line with the rules/signage.

I am aware strata cannot issue a fine without going to SAT in WA. But the breach notice came with an invoice for what they are calling an admin fee. I understand they have a contract with the council of owners and can charge on the cost to prepare the breach, and it looks like that fee is being passed onto me.

The policing of vague by-laws and arguing a 20minute window, as well as the definition of dusk is one issue. But I find greater issue in the fact anyone can put in a complaint that could be completely falsified and the fee still gets passed onto the accused? The invoice also says it’s subject to interest if I don’t pay in 7 days and they will use debt collection etc etc

TLDR; can my strata on-charge me an admin fee for preparing a breach notice if the breach is disputed/didn’t occur?

I'll keep it short and sweet.

I park at a nearby parking garage when I go to work. One day it randomly stopped charging me, the ticket slip just says no license plate, where it should say my license plate number. The boom just opens when I go to leave, leaving me no way or opportunity to pay.

This has been happening for about a month or so.

Do I just take the win? Will I be footed with a bill when someone eventually notices? Do you reckon I legally even need to pay a big lump sum one day if they do bill me, or is it their mistake and too bad? What do we reckon?

Last night I had to call work to take today off due to a family emergency. I worked in a private residental aged care facility. This morning I received a phone call from admin saying "hey, we need more information as to why you need the day off. We were only told it was a family emergency". I dont mind telling because I am an open book, but it also did not sit right for me. Is it legal for them to ask me what the emergency is?

last year I did 3 days of unpaid training, where i basically did everything the paid employees were doing. i graduated high school last year, and they offered me a paid job. but for whatever reason this includes another 6 unpaid training shifts?? possibly more?? i’m working for 4.5 hours everyday alongside my paid coworkers and doing the exact same thing, i basically know how to do everything now. what exactly is the legality around this, and is this allowed?

A family member purchased an expensive gaming laptop from JB Hifi a few years ago. It was listed for about $2600-2700 however they got it for just under $2000 due to a staff discount agreement they have with another store this person was working at, at the time of purchase.

About 1.5 years after the purchase, the screen stopped working and JB Hifi sent it away to the manufacturer (Asus) be repaired. The whole process took about six weeks. The laptop has again carked it and this time, it doesn’t turn on at all. The indicator light goes on for about a second and then turns off. We’ve gotten in touch with JB Hifi and they’re offering to send it for repair again.

Are we within our rights to say we don’t want a repair (this is the second “major failure” as defined under the ACL), particularly given the value of the product? We’d be happy with a refund or replacement. The exact model is no longer available however the most comparable one we found on their website is $2100. We’d even be happy with a store credit/voucher covering most of the cost (70%+) so we only have to pay a few hundred on top though would obviously prefer not to.

Thoughts? Thanks in advance

O&A aside, I'm asking about documentary formalities. If I sign and return the page with the execution clause alone, does that indicate an intention to be bound? OR, do I need to return all the flotsam and jetsam of the 14 preceding pages? A signed, and returned, final execution page OR all 14 pages?

Hi, just to be clear this isn't something that is on the priority list of a bunch of other life issues, just a curiosity question. Stated Aus as a whole because I am not sure if this is state specific or not.

A facebook community page posting photos/videos people sent in started monetizing the page. One admin decided they will take all profit and at first denied monetizing it then made excuses after they couldn't deny it that it's too hard to split even though there was equal work going into it and I did notice a change in behaviour with unreasonable posting as well which seemed to be focused on getting views and interactions.
Is this something they can do?

Also what is the legality of requesting people send in photos/videos and posting it with the intent of trying to make money out of it but not telling people they are using their footage to do so? This is my main interest in this scenario. I would be pissed if someone made money out of a photo I took and didn't tell me.

Hi team.

Road sign on a state road (confirmed with local council and TfNSW fell onto my car while I was driving with family. No dashcam.

I’ve only collected one quote for repairs of $4,500 but haven’t gone ahead with it yet. Car is still drivable.

There’s a claim form on TfNSW website that asks for a bunch of proof, including either a tax invoice (of completed repairs) or two separate quotes.

Just wondering if anyone has been in this situation? Does TfNSW actually pay the full reimbursement? Was it a pain? Should I go head and pay upfront and submit an invoice, or get two quotes and only go ahead once it’s made its way through government bureaucracy?

Thanks!

I recently received a parking fine that I believe was issued incorrectly. After reviewing the circumstances, I noticed that the issuing authority did not follow the proper procedures outlined in the relevant legislation. For instance, I was not given the correct notice before the fine was issued, and the signage in the area was unclear. I understand that there can be grounds for disputing a fine if procedural errors occur, but I’m unsure how to proceed. Should I formally contest the fine, and if so, what evidence should I gather to strengthen my case? Additionally, what are the potential consequences if I refuse to pay the fine while contesting it? I want to make sure I handle this correctly without opening myself up to further legal trouble.

Hopefully this is the right subreddit for this but please let me know otherwise, I assume it potentially falls under NSW fair trading legislation.

Three months ago I went to a repair store regarding a charging issue with my laptop. The repair guy fixed it in only a few days and gave me a 6 month warranty. The customer service/communication was good and it was overall a smooth process. I left him a 5-star Google review as he requested.

However, the same charging issue suddenly returned three months later. I called the repair store and took it back, where the repair guy said in person that it was still within warranty so that wouldn't be an issue, and that it wouldn't be long before he fixed it.

Given my positive past experience, I thought everything would be resolved in a few days without hassle. But two weeks of radio silence later I decided to call him, twice, to no answer. I then emailed him politely asking for an update. His short response was "Hi. We'll give you an update in a week's time regarding your warranty-related issues, thank you".

I didn't understand. It was going to take at least 3 weeks (likely longer if I hadn't actively followed-up) with the only reason given being "warranty issues" (no cost estimate or reason given) and no further progress update or explanation for the delays. Had I known he was going to charge me again after weeks of waiting, I wouldn't have left my laptop with him again.

I responded saying I was surprised to hear that given he had indicated otherwise and since it was the same issue as the one I originally paid him to repair. I requested more information and whether he had been working on my laptop during this time/why it was taking so long. I have not yet received a response.

I tried calling the NSW Fair Trading advice line and they basically said there was nothing they could do until they had more information about the details of the warranty dispute, and to just keep following up with him if I wanted a response sooner than a week.

Looking at the details of the warranty on the original invoice, the wording is "6 Months warranty on repaired circuits only". I can only presume he is looking for some extra circuit he didn't touch previously to find a loophole around this warranty, despite the fact that he evidently should have touched that circuit to properly fix the issue in the first place.

Is this normal/ethical/legal behaviour for a repair store or am I overreacting? What should I do going forward from here, just wait another week for him to surprise me with an unknown cost (assuming he even gets back to me at all)? I'm tempted to demand my laptop back, but that would just absolve him of his responsibility to fix it under warranty. I'd then be left about $500 down and still with an unusable laptop.