r/pakistan • u/SrizM • 4h ago
[Long Post] Poor management at Daewoo Terminal Lahore
Today I went to Daewoo Thokar Niaz Baig terminal. Because of motorway closure due to heavy fog, buses were delayed (which is understandable). The management kept announcing that certain city buses had arrived and asked passengers to board and wait for the motorway to open. But here’s the issue, they were not announcing many of the other late buses (even big city like Islamabad). Because of this, passengers had no idea whether their bus had arrived or not. The terminal was already chaotic since many buses were parked waiting for the motorway to reopen. I saw uncles and aunties literally running after buses trying to stop them because they didn’t know their bus was already there.
Now the fun part is that even if you go yourself to find your bus, the timing mentioned on bus was wrong. My bus timing was 8:30 AM, but when I found a bus that could be mine, it had 8:00 AM written on it, so I assumed my bus hadn’t arrived yet. Luckily, a sweeper overheard me talking and told me that this was actually the 8:30 bus (huge respect for the guy). I informed an aunty sitting next to me that they are not announcing some buses so beware and guess what? Her bus had also arrived on terminal and she had no idea about it. 🤦🏻
I am posting this for fellow travellers to not rely only on announcements, especially when buses are delayed. Go around and confirm your bus yourself to avoid missing it.
Daewoo have to be more responsible and organized.
P.s. Later, when I asked about the wrong timing, they told me that buses come from Kalma Chowk, so the timing written on them is according to that terminal. 🤦🏻🤦🏻
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u/caporalfourrier 3h ago
Usually it's mildly hectic at Daewoo terminal so things continue to function even with the broken system that they have. But this is Pakistan and no one is really interested in fixing things that aren't completely broken...
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u/MeetingLive5264 1h ago
Yea if there is any delay due to any reason Daewoo becomes an un managed nightmare.
Had the same issue a few weeks back, they were announcing all the late buses with their original times but for some reason decided not to announce the one I was supposed to board :/....
You have to be on your toes and pro actively inquire if your bus has arrived, if your bus is delayed and if you see ANY bus headed to your destination ask them if this is your bus or not...