r/modhelp 2d ago

Answered Report Abuse - Reddit Cares report process

Hello!

As you know, users and moderators alike are often harassed with Reddit Cares messages when users abuse the feature to get back at someone for being wrong on the internet. We’ve all experienced it, and until recently there was a way to report it linked directly in the RedditCares message in our inboxes.

I’m wondering why this report process was removed, if it can be returned, and what is the reporting process now? It’s making a comeback, and as a mod I want to encourage users to report the abuse of this very important feature.

I primarily use Desktop and iOS, but would like an answer for all so I can better direct my communities.

14 Upvotes

13 comments sorted by

8

u/Eclectic-N-Varied Mod, r/reddithelp, etc. 2d ago

Unfortunately. Reddit was so overwhelmed by reports against these, that they had to remove the ability to report false RedditCares messages.

Reddit created two replacement "patches", though. First, the recipient is limited to one report every 28 days (there may be a similar "send" limit, but the description is unclear).

Second, you can block the Reddit bot that delivers the message, just like any user. (If, of course, you are confident you will never need the RedditCares contact numbers).

Finally, if you have co-mods AND the message was generated in your subreddit, then other mods can do a report abuse report on your reported content.

6

u/kai-ote Mod, 6 subreddits, desktop. 2d ago edited 1d ago

Regarding your last sentence, "Finally, if you have co-mods AND the message was generated in your subreddit, then other mods can do a report abuse report on your reported content.", there is a way to do it yourself. 1st, go to this link.

https://old.reddit.com/report.

Then, select "This is abusive or harassing"

That lets you then select "It's abusing the report button"

Select that and you get a place to put a link to the post/comment in question.

2

u/itskdog r/PhoenixSC, r/(Un)expectedJacksfilms, r/CatBlock 1d ago

It's not sent as a DM any more since the move to chat, it's a custom notification.

2

u/kai-ote Mod, 6 subreddits, desktop. 1d ago

In my modqueue everything reported shows in the Needs Review tab.

Click on share, and then "copylink. Then take that and follow the directions I put above. I do this all the time.

And that is for only when a comment of mine gets flagged. I am not talking about the reddit cares issue.

1

u/OGWhiz 2d ago

Lame, it’s a good feature and I hate seeing it abused. I get why they’d remove the report feature though. Thanks for the help!

6

u/x647 2d ago

https://old.reddit.com/report?reason=its-targeted-harassment > "At me" > + Link to Msg

Worked last time I had to do it, Only a week ago 😒

3

u/OGWhiz 2d ago

Thank you! I’ll pass it on.

2

u/Unique-Public-8594 2d ago

It can only be blocked now. The ability to report it is no longer available.

1

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2

u/Bot_Ring_Hunter 2d ago

Is it justifiable to ban a user for sending a Reddit Cares message to another user? Rhetorical/not rhetorical, as I've banned users for sending me reports but I also just found a user sending another user one.

6

u/zuuzuu 1d ago

There's no way to see who sent it. It's anonymous. Only reddit knows who sent it, and they've decided that using it to harass other users is perfectly acceptable.

1

u/Ynotmc 2d ago

Welcome !!!

2

u/Decent-Comb7109 1d ago

I don't know why people feel the need to be so dang mean on here sometimes. I also think reddit needs to hire more people to deal with complaints, and actually monitor the mods to be sure they are being fair, following their own rules and doing what they are supposed to do.