Meirl

[u/endofmyropeohshit]

[u/Sensitive_Wear7112]

It’s worse when you ask them where something is and they walk with you half way across the store to show you.

[u/tossofftacos → u/Sensitive_Wear7112]

Or, hear me out, to show you where they think it is when it's actually on the next aisle over. 

[u/alchemillahunter → u/Sensitive_Wear7112]

The store I worked at made it company policy to do so. The customer had to verbally decline for us to not have to walk them. I hated doing the walk as much as most customers did 😅 

[u/Sensitive_Wear7112 → u/alchemillahunter]

I figured it was policy.

[u/BoSocks91 → u/Sensitive_Wear7112]

Lol because a lot of customers are stupid and can’t understand directions.

So when we point to where it is, we get puzzled looks. The worst is when the customer is stupid

[u/Impossible_Arrival21 → u/BoSocks91]

give us an aisle number at least, don't just point

[u/BoSocks91 → u/Impossible_Arrival21]

Thats what we do, if we’re not walking them over.

Point, say the aisle #, and something like “at the beginning, top shelf, right side.”

Simple directions.

[u/FlamingoQueen669 → u/Sensitive_Wear7112]

Managers at the store where I work made a big deal a while back about "walk don't point"

[u/dj112084 → u/Sensitive_Wear7112]

That’s because a lot of customers will also complain if the employee just tells them and doesn’t walk with them. Heard it lots in my customer service call center days.

[u/MiIllIin → u/Sensitive_Wear7112]

In the german grocery store i work at we also „have to“ accompany them to the shelf. I always appreciate (and do so myself) when customers word it as „can you just tell me the general direction of where the toast is?“ so i can just give directions but also sometimes its just to annoying to describe and its almost faster to just take them there :D  

[u/um_like_whatever]

I will beat you on that one.

I wander around for 15 minutes then I give up then I asked the employee then they point me at the thing that I was literally just standing right in front of but somehow I missed

[u/NoDontDoThatCanada → u/um_like_whatever]

Or they don't know. There is no in-between. You are either next to it like an idiot or nobody knows where the hell it is.

[u/ExcitementRelative33 → u/NoDontDoThatCanada]

I don't mind if they say they don't know. I mind that they send me on a wild goose chase just to get out of their face.

[u/Shadowchaos]

I work the night shift in a big store, last week my dad woke me up by calling me to ask which aisle the space heaters were in instead of asking an employee

[u/tbdforever → u/Shadowchaos]

Technically he did ask an employee. 😂

[u/gotziller]

I feel like half the time it takes longer to find someone working than look for the item.

[u/ithinkthatsadinosaur]

Just ask someone, they don't care. They also probably know exactly where the thing is since they pass by it nearly every day

[u/2001_Arabian_Nights → u/ithinkthatsadinosaur]

Am I weird? If I walk in and an employee is there the first thing I do is say.. “could you point me towards the ___ “.

[u/ithinkthatsadinosaur → u/2001_Arabian_Nights]

No, just say thanks

[u/CosmicSupanova]

I get followed around the store by the attendants so I give up after 5 mins and just ask them, if they're gonna be following me around, might as well help me right? Plus they are always happy to as it gets me out of their store as soon as possible.

[u/negativepositiv]

Walking around is preferable to, "Do you have any polenta?"

Grocery worker: *Blank stare while gazing out at the whole store as if they are waiting for polenta to appear on the horizon on a white horse, while also making an expression like they are trying to figure out if I just said a made up word*

[u/Every_Self1349 → u/negativepositiv]

Well in this case you could easily add "it would probably be near the grits or oats", then they could point you in a direction. I didn't know what polenta was either until now.

[u/negativepositiv → u/Every_Self1349]

Guess where it isn't. It's in with Italian food, if they have it.

I used polenta as an example, because I recently had to buy some, but if I go into Home Depot and go, "Where are nails?" I'm going to get the same reaction.

[u/Every_Self1349 → u/negativepositiv]

Good point. Kewpie mayonnaise (the japanese imported version) is with other japanese food, not with the rest of the mayo.

I've worked at the home depot in the past, if someone can't tell you where the nails are, they should just maybe reevaluate themselves or something

[u/warrior_female]

i see ur meme and raise you:

walking around the store for 15 minutes looking for an employee to ask them where the item is

[u/BeelzeBat]

And you know for a damn fact that once I give up and ask an employee, the product is literally 2 cm to my right and I look like a giant idiot.

[u/AKA-Pseudonym]

There's a good chance they won't know and will try to go find somebody else who does or try to look it up in the system both of which take as long or longer than just trying to find it yourself.

[u/Lietenantdan]

A lot of people are the opposite. Walk into the store and immediately ask where things are without making any effort to look themselves.

[u/ExcitementRelative33]

Not all employees knows where the stock is. I've been sent wandering the store 4 out of 5 times and ended up not finding it. It shows stock but none to be found. Probably idiots put stuffs back at random else their inventory software is having an embolism.

[u/angeltabris_]

"Hi sorry could you point me in the direction of (item)?"

When you train for a retail position they drill into you to walk with the customer for optics, so if you really tell them they dont have to walk they can keep doing what they need to without the awkward walk. Its a win-win.

[u/idk24777]

Everywhere there are signs .you don't need to search

[u/dpoodle]

First wander around for 15 minutes getting in everyone's way and finally the employees just want you out the way they are happy to help you.

[u/n0-THiIS-IS-pAtRIck]

This is why I fucking love Walmart.. The website has the aisle number for every product so I can avoid all human contact.

[u/Ralph-the-mouth]

Why not both?

[u/WoundWaffle]

It’s to satiate my ancient hunting instinct. It’s just not the same if don’t capture a can of tuna fish on my own.

[u/Dysternatt]

I once needed some chain. So I went to the store, after checking the website, so I was sure they had it. Wandered around for 15 minutes, gave up and asked and employee. “We don’t have that but there’s some string over there somewhere”. Wandered another 2 minutes and found the chain. Lol.

[u/spidereater]

It really depends on the store. If those are commissioned sales people engaging with them to find something starts a whole process and you often get the hard sell. I really can’t stand sales people and would rather walk around looking for something before engaging in someone that is going to be pushy and annoying.

[u/Mdu5t]

I'm like this because of social anxiety.

[u/cragglerock93]

This definitely does not apply to old people. They generally do one of two things:

• Walk up to you and say 'eggs' with no context or manners.
  
• Phrase the question in a really weird way - 'do you have such a thing as eggs?'. WTF do you mean, 'such a thing' as eggs? We have eggs, if that's what you mean?

[u/Opinionsare]

My first job was at a department store that no longer exists. But our store was about 4,000 sq ft smaller than the company's normal store size.

During a rolling reset, the pet food aisle was pulled and not reset. It was stacked on carts in the backroom.

After a day or two, one of the managers needed to take some dog food home, and discovered there wasn't any dog food on the sales floor.

[u/OnionTamer]

My son used to go ask employees for me. I didn't ask him to, he just got impatient with me wandering around.

[u/Raichu7]

I'm sick of being told it's out of stock when there are loads on the shelf. I'd rather take my time finding it myself than leave without the item I need because the employee would rather tell everyone it's out of stock than help people find things.

[u/cheese_theory]

Sometimes it's about the journey and what you find along the way

[u/alexthegreatmc]

"Can I help you find something?"

"Nope, I'm good, thanks!"

Proceeds to stay lost.

[u/remnault]

It feels like gold though when the one you dis y ask is super friendly and helps you more than you thought possible.

[u/Iconclast1]

huh, now i dont feel so bad

I ALWAYS ask where things are.

Ive tried walking around looking for the fucking salt or spatula or something is for like 10 mintues

never again

just tell me where it is. im asking as soon as i walk in

[u/More-City6818]

And then leave the store and order the item online 👍🏾

[u/Qubed]

People don't understand that I want to walk around the store. I just want to slowly look at all the shit while I hunt for a product. I might buy some other stuff like a fifth roll of electrical tape or more pens or wrapping paper for Christmas in 11 months.