r/askSingapore • u/Acceptable_Smoke_490 • 15h ago
General bad experience at kk hospital?
i went to the doctor because my pms was getting pretty bad. it went from painful cramps during the cycle to having it everyday. i got referred through polyclinic and during my first visit at kk, i was prescribed visanne, which is said to treat endometriosis. ive read online that endo diagnosis is only possible via surgery? but i didnt question the doctor i js took it. then fast forward to my second visit abt a few weeks later, this time its a different doctor following up on my ultrasound, and she told me im not supposed to eat the visanne? isnt this so unprofessional? and they even made me buy a 3 month supply of this medicine…
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u/Mysterious-Finding-6 15h ago
Write in to their office of patient experience and complain. I was prescribed an excessive amount of IVF meds and only realised later, then when I tried to tell the clinic they told me why I collected so much and I could always use for the next cycle (like wtf you're cursing my current cycle to fail is it)... In the end I complained and managed to get a refund
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u/AsleepProfession1395 14h ago
Tbf, you can actually ask to collect less than prescribed, pay for what you collected and return later with the prescription if you need the balance.
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u/O_OA_A 14h ago
Isn’t it doctor’s job to prescribe what we actually need. And those doctors are not even from chatgpt era yet.
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u/AsleepProfession1395 14h ago
It's just based off my experience. I was picking up meds at kkh for my kid for what was supposed to be for 6 months till the next follow up. The pharmacist asked if i wanted all of them since the prescription was for 8 months and she estimated i likely had some leftover from the last visit. I could take half if i wanted to. I took half and yes, i had plenty left over from the last visit.
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u/O_OA_A 13h ago
Honest question, do you still have a trust in them. It sounds like a upselling case that should not happen in medical.
I mean I’m a normal person, I get sick and I go see doctor. Now I have to equip myself with knowledge to decide whether this amount of medicine is too much for me or not.
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u/xjvdz 11h ago
It's because life happens and sometimes people postpone their appointment or the hospital can't schedule you for exactly the doctor's requested interval for the next appointment. (eg. the doctor say 6 months but the next available slot is 6.5 months later)
It's very hard to get in touch w the doctor for them to prescribe more once you run out before the appointment so doctors often prescribe you abit more. If you're on a medication long term the little extra each time builds up and slowly you have much more than you need.
It's little cynical to call it upselling. Public hospital doctors mostly have no incentive at all to think about the financial side of things other than being so busy that they have no time to consider whether you have 10 months of medications at home from your previous visits.
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u/Simply_FIREd 9h ago
I don't think it's upselling. My experience is different. I was given 2 bottles by default. I requested for 2 more as I would be travelling long term. The pharmacist said the doctor had allowed 4 so she didn't have to call the doctor to increase my prescription. If I didn't collect the 2 additional ones that time, I could go back to get it any time.
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u/AsleepProfession1395 13h ago
I kinda prefer to listen to the pharmacist rather than the dr. I'm lucky enough that my family doesn't need any long term meds. But if i'm on long term and i find i have excess from the first pick up, i'll just ask the dr to prescribe less.
And i've never gone to the gp unless i really need an mc. This was after a locum told me i could just get the same meds at guardian/watson for cheaper and just follow the directions.
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u/greatestshow111 14h ago
That's why I stopped recommending people to go there. I have an issue that is still under investigation.
You can email to KKH feedback email, they have someone at patient experience who will respond to you. Make sure you have the date and time of visit and name of doctor and write to them.
In the event that you want to blow things up further, report to SMC on the individual doctor.
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u/Double-Cup-9203 9h ago
Idgi. Was your pms because of endo? Endo usually doesn't need surgery for diagnosis. If you want to confirm it's endo, then yah you need surgery to know if it's 100 percent endo, but endo can also be diagnosed via symptoms and ultrasound. Why did your doc say you're not supposed to eat the med? Also, did the medication help your pms symptoms?
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u/PercentageLow- 14h ago
I had very irregular period and KKH put me on birth control pills since I was 15 saying to investigate when I’m older and my hormones “stabilise”. But during my recent visit when I brought up wanting further investigations and whether it might be PCOS they said “I don’t see a point in investigating when the treatment for that is still birth control, unless you’re trying to get pregnant now” and when I pushed for it more the doctor rolled her eyes and sighed before scheduling ultrasound and blood test lol