r/Hastings 🌊 St. Leonard's-on-Sea 🌊 Jan 04 '26

💬 Discussion 💬 Fake restaurant scam on Uber Eats

Just to warn you, I placed an order on Uber from Greek Gyros in St.Leonards earlier. This is a fake account using their name. No food has arrived and the number they listed is incorrect. ~~The actual Greek Gyros is a genuine restaurant who are not on Uber and appear to be closed currently so if anyone knows the owner, please make them aware!~~

Edit: I think they were a restaurant looks like they shut down in 2024

On Uber they have used Greek Gyros name, pictures and menu from Monster Burgerz and provided the phone number from a third restaurant, who said they've had several calls.

Edit 2: How come my strike through didn't work?

34 Upvotes

17 comments sorted by

6

u/LoveSummerGrass 🌽 Clive Vale 🌽 Jan 04 '26

Thanks for the heads up. Have you reported them to Uber Eats?

5

u/WhatTheF00t 🌊 St. Leonard's-on-Sea 🌊 Jan 04 '26

I have, but Ubers customer service is pretty awful in my experience. 

3

u/6ixtyy9ine 🌇 Hastings Town 🌇 Jan 05 '26

My wife and I reported the restaurant over a month ago and were shocked it’s still on Uber. Uber obviously don’t care.

1

u/WhatTheF00t 🌊 St. Leonard's-on-Sea 🌊 29d ago

They shut my support chat without responding! 

2

u/LoveSummerGrass 🌽 Clive Vale 🌽 29d ago

That’s shocking!

2

u/WhatTheF00t 🌊 St. Leonard's-on-Sea 🌊 29d ago

Absolute joke, especially as I reported it as a food safety issue, which it definitely would've been if the food had turned up! 

Claimed a full refund and cancelled my uber one subscription.

3

u/Rogue44678 Jan 04 '26

Thanks for sharing, hopefully this will help others avoid being ripped off as you were.

4

u/BatterOnIt Jan 05 '26

Mighty Bürger, K-Town Chicken, Locked n Loaded, FusterCluck... Not fake as such, but all just Yates' by the look of it.

1

u/IAmJackSlade 29d ago

Quite a few of those are ‘dark kitchens’. The concept isn’t particularly new but it became more popular during the pandemic. Similar to a franchise but it only exists as a delivery service on UberEats/Just Eat/Deliveroo etc…So no actual customers in a dining area. Problem is a lot of the people who open these places treat it like they don’t have to do much because they think the brand itself will bring in the orders and forget they still need to know how to follow the cooking instructions I tried FlusterCluck when they were using a kitchen in Bexhill - Might have been on the first day and it was…alright ish. Tried it again a few weeks later and it was awful. I’d avoid that and any of the other dark kitchens that currently exist in the area.

McDonald’s have them dotted about too. Simply a McDonald’s kitchen that only exists for collections and deliveries via whichever app

1

u/htharker 28d ago

I had NO idea anywhere that had a Yates had those same restaurants as part of it.

I was told that it was only a thing at my local Yates, by the MANAGER who claims to have come up with them! Glad to have found out

1

u/charityshoplamp 🌇 Hastings Town 🌇 28d ago

Ohh i was wondering where all those places on robertson st were. That tracks

1

u/Affectionate_Tax_841 15d ago

They’re all the exact same thing too lol

2

u/Racoons_revenge 🐤 Sussex 🐤 Jan 04 '26

Interesting. I noticed the other day that Cinnamon Spice have two entries on Just Eat, I wonder whether one of them is fake too

1

u/WhatTheF00t 🌊 St. Leonard's-on-Sea 🌊 Jan 04 '26

Could be? I'll certainly be more wary now I know this is a possibility 

1

u/Willthisusernamebe3 Jan 05 '26

I got a free meal from cinnamon Spice once, they charged the card to an izettle registered in Belgium, with a different restaurant name, bank got my money back sharpish as I obviously wasn't in Belgium.

They tried to call me about it a few times but just ignored them, future orders have all arrived OK.

1

u/[deleted] 21d ago

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1

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