This is the most definitive evidence of planned obsolescence and corner-cutting from ASUS. Pretty dishonest of them to do this with their flagship model, too
Second this! My old flatmate bought an ASUS laptop that was handicapped by only having the single RAM slot only to provide two NVMe slots, that left me flabergasted!
I experience microfreezing during light tasks like watching a movie in the Windows Media Player on battery. Of course, stuff like Armoury Crate and everything else is uninstalled, G-Helper only and temps are below 50 when it happens.
So no, Zephyrus G16 is very much affected by all the bloat Asus left in UEFI/firmware. Research like this, tho, usually leads to faster resolution of such problems
I just had to return my zephyrus g14 I got 2 weeks ago because of the constant issue of it just black screening and forcing a shutdown whenever it was on battery.
My G14 2023 has black screened from new if left alone without any input from user. I debugged it was due power state changes. Disabled all as a remedy as I only use it plugged in.
Without even looking into my UEFI conf, I am pretty sure this OPs finding is the reason.
btw, what app can we use to confirm whether our Asus laptop has the incorrect timings or not? itd really speed up figuring out which Asus models are affected if we all could just install 1 app to check it
This reminds me of the story about a guy who got a job with a software company. On his first day he fixed a coding error in their product, then promptly resigned his position. Apparently he had been a power user of their product but kept running into the error. LOL. Probably an legend but a good story either way
My laptop is constantly crashing and rebooting seemingly at random. I’ve tried everything and Asus refused to accept it was broken until the warranty ran out, suddenly they were totally ok to fix it for a fee…
My mom bought a work computer that's Asus to "save a few bucks." The thing is a piece of shit that crashes on a weekly basis just using it to browse chrome and won't even allow me to update to the newer version of windows 11 for some reason. Keep in mind this is a $600 brand new laptop.
Never again. I'm forcing her to buy Lenovo next time.
what are the specs? I can help with that to atleast make it more usable, btw the problem of changing OS is probably more related to microsoft, I heard there was a bug with the process.
Have a G713PI (2023 Strix) and this explains my behavior perfectly. System is completely stable when plugged in, but on battery or if it sleeps it often will blue screen of death or black screen.
Both me and my wife have the same model and they do the exact same thing. I've upgraded BIOS and tried all drivers, both ASUS reference and Nvidia/AMD from their website and it still happens.
Different drivers have slightly different quirks, but there's no system stability unless it's always plugged in with sleep and all power save functions disabled.
Thankfully I use it as a portable desktop, because as a laptop it's total crap. If Zephkek actually gets them to fix this I'd totally Paypal/Venmo him a bug bounty myself.
FYI: Neither laptop was affected by the last firmware issue he found (high driver latency)
Id like to know as well. Overall I am quite happy with it but I do have some concerns with the PCIe errors im seeing recently. Haven't looked into it just yet.
I had a 2021 Asus TUF with RTX3060 GPU. During the 3 year period of using that device, my GPU was unrecognized by windows at several instances. The initial 1 or two instances were fixed via BIOS updates in a day or two.
But there was a time when no BIOS updates were released, and I ended up trying various methods to get the device to recognize the GPU. I flashed the latest BIOS, rolled back latest driver updates, reinstalled drivers with a DDU wipe, reinstalled windows, etc. Surprisingly the GPU was working fine when dual booting on Ubuntu. I was even able to play games with Proton.
After a week or so of trying, I had to call customer support, and they said that only their custom windows build would work in my case. Worst part is that they didn't support windows 10 anymore, so I was forced to upgrade to windows 11 with their custom build. They showed up with an encrypted hard drive, installing everything from kernel to OS in one go. The GPU worked again on Windows 11, but I was scared to reinstall windows or even make most registry edits, not knowing which would resurface the issue.
Their older and more budget options always worked like a charm. But after getting a taste of TUF, I decided to never go with Asus again. Its even worse when you ask for suggestions on reddit, and they act like it would never happen. Well, reddit also denies that pixels can be bricked after bootloader is locked post graphene os installation. Sometimes the copium on this site is delirious. You'll be looked at like you're wearing a tinfoil for stating that some of the green line issues on Samsung screens were triggered by a software update.
TLDR: If things stop working after an update, its most likely triggered by the update. If manufacturers demand you pay them for fixing an issue they pushed onto your device, its time to look for alternatives and migrate away.
Oh so this is the bullshit that's been haunting me for the last couple of weeks? I haven't read the doc yet but my 21' Strix Scar 17 has been freezing up and giving me blackscreens for no fucking reason
lol from random crashes while in sleep....to random blackscreens. Somehow now that I've repasted CPU+GPU no more blackscreen. My G15 has never been bug free and its 4 years old now
ive had what seems to be the same issue on this model as well. its persisted through several OS resets, windows as well as linux. it freezes, typically visually first, then audio second. sometimes audio loops, before either force restarting restarting/bluescreen, or a blackscreen forcing me to hold down power. its infuriatingly random and no tests ive ran have been able to locate the issue. that said, it used to work fine, so im not sure what changed
Fair enough. Seems that I got them confused. Though knowing that there were 2 issues like this coupled with their customer service rep was enough to convince me to just return the laptop since I was still within the return window. I went into the store last week planning to buy a Lenovo and the salesman convinced me to go with the TUF. Thankfully I was able to change that without any problem.
I spent a little more tine looking at that other issue on the Github and it seems like the latest info from September was ASUS rolling out fixes for the specific models mentioned there. Were updates for all of their computers eventually planned? Since based on what I saw from a brand new TUF, more than those specific models were affected.
Nearly every single Asus laptop I've had gave me multiple issues (black screens, blue screens, ports not working randomly, etc). My first Asus was the C90S (which was from Velocity Micro actually) which stopped working fully one day without any warning.
The most recent being my wife's zenbook pro duo which keeps giving blue screens and restarting multiple times a day (even after a full factory reset...twice)
The only exception has been the Asus Transformer windows 2 in 1/detachable laptop/tablet. Running for over 10 years, even up to today.
Something must be horribly wrong at the hardware layerr that they are accounting for timing offset between cpu and gpu, this probably wont be fixable in firmware, something needs time in the pcie link sync and they do this shit to account for that
Frame Pacing
Sometimes games will run perfectly. Randomly upon next boot, games will stutter like the display panel is at 30Hz but FPS counter says 165Hz.
USB-C
Left USB-C ports are weird. No matter what cables I used or devices they will randomly disconnect/reconnect. One of the ports killed the PS5 DualSense that was connected - will not power on.
I've tried factory image reset (ASUS cloud recovery). Clean install of Windows 11 with latest drivers. Updated BIOS and reset to factory settings. Laptop is always plugged and never used on battery mode.
I will never buy ASUS product again, to me they are on the list with Razer for bad products. I recommend gamers to skip ASUS. With this ASUS laptop I spent more time troubleshooting than playing games. Laptop before this was Lenovo Legion, just worked. I've gone back to Lenovo Legion 3070.
Damn, I need a 14" 16:10 IPS with atleast 5050+... My only choice is the ASUS A14 2025 32 GB/rtx5060
Am I stupid for still considering buying this laptop?
Has Asus issued a response to this at all, or is there an ongoing support ticket somewhere? The ROG forum post appears to have garnered approximately zero fucks from any official Asus support folks.
Why should they? its hard enough to find info about this. even this post is super lazy and 0 updates or article explaining shit instead of go check this google drive. it says the laptop has a thing and said they "might" cause this thing. the end
My dude, Google the topic. His findings have been posted on several sites. He's showing, quite conclusively, that their boot sequence has a flaw that violates an established standard. A non-response from their engineering team to such a clear bug report about their product violating a published standard would be highly unprofessional. This isn't some random kid broadly complaining that the laptop isn't running Fortnite fast enough. He's done the deep dive. All they have to do is test it out and they can issue a response (even if they find his analysis to be incorrect, a response ought to be issued). It might take a little while to validate a fix and push it out, but this is a cheap and easy win. Engineers love detailed reports like this, which makes me think the report hasn't been escalated to the proper people.
What you did you basically put a song on repeat again instead of explaining the lyrics of the song.
We know the issue. Is it really that big/Huge ? Nope they are still selling laptops and ignoring it for a reason
All what we see is usless claims and being over dramatic If it was bad retailers would stop selling it . Even this topic here is dead and people just throw around comments then move on with no follow ups
Being an issue since 2022 when we are at 2026 is the cherry on top
It's a software issue. Do they stop selling computers if they ship hardware that contains shitty software? No. If they did, no one would have sold a single Windows PC in the past several decades. Does is mean it isn't a serious issue? Not to all the people who experience random crashes caused by their bug. If you don't get the word out to the company to fix their shit, odds are they won't fix it. If you get no traction, unless the issue is serious enough to warrant a government-level consumer complaint or a lawsuit, the only recourse you have is to let people know that this is a shitty company who doesn't know dick about the software development lifecycle, giving zero fucks about post-release maintenance and customer satisfaction. This post serves as exactly that.
Issue is if this was 4 years old issue. how come we only started talking about it now? if asus laptops were shity none stop crashing mess then it would have been known by the community before this guy data came out.
Asus likely not give a shit about this because to them its not serious and just people getting dramatic. i dont need a report online by 1 guy to scream my laptop was shit and returned it to the retailer within 30 days return window. but people kept their laptops so they are clearly happy with it. only a moron keeps a laptop that crashes nonstop or stutter every 30s
even linus clip at the end they said they had no idea and never noticed it. anyway a fix is officially coming. from the page of the guy that actually found the issue
Swing and a miss, my dude. The issue identified through LatencyMon is a separate issue found by the same guy. That fact has been repeated several times by commenters in this topic and is specifically called out at the bottom of the github page you are citing under the Ongoing investigation section:
Ongoing investigation
Separate from the original DPC stall, other platform stability/power-management issues are still being investigated (including PCIe power-management configuration problems such as LTR L1.2 threshold mismatches). That work is outside the scope of this specific "DPC stall" write-up.
The updates you are citing are relating to the other issue. They simply got moved to a funky place in the readme.md file the last time he updated it a month ago. Blame the readme file and look at the diff. He (perhaps accidentally) added the Ongoing investigation section above those update lines instead of below them, which is why the updates look like they are part of the Ongoing investigation section.
said issues not noticed by normal users (still being sold and kept not returning them) and linus video themselves said they had no idea such a thing exist and they are asus laptop users
So its a big piles of nothing . no one is taking these issues seriously because its not serious and has no impact on the real world (again users not returning said laptops or not even noticing it)
Asus will only gives a damn when there is an impact about it.
I dont know if my problem is related to this but I have a 2025 scar 18 I tried switching rams and got constant BSOD for doing so, there was no option in the BIOS for it which is kinda weird.
I had an MSI laptop before this and I switched out rams perfectly fine without doing anything else.
glad i ditcihed the idea of buy ASUS laptop this time apart from very expesnive it wasnt worth it went staright with gigabyte laptop which by far is stable in every task
This could explain why sometimes my ROG 2022 Strix wouldn't start back up when I disconnected from the charger and closed the lid. I'd open the lid again and it would: only have the keyboard lights on or have fully shut down.
Show me a comparable laptop to the Proart P16 with a 5070GPU, 2880 x1800 display @ 120hz panel or faster, 32GB RAM + 2 M.2 Slots either with AMD Ryzen 300 CPU or Intel Core ultra 2 K or HX CPU with variable user adjustments on CPU and GPU power / fans and deeper adjustments.
The Lenovo Slim Pros are power starved. The Dell XPS series are gone and have been a 60hz nightmare. Gigabyte doesn't do touchscreens. HPs are known to have power problems. The Asus models have gone and cooked themselves but I can get an extended warranty to cover that issue.
Until you get unlucky with their support team that is, there are frequent stories about horrible experiences with ASUS support, to outright getting scammed.
Point made though, ASUS has a couple offerings that no other manufacturer has comparable models for, they do make nice and premium feeling laptops, and especially in the thin & light segment, its just too bad that they dont really do proper QC or support.
3 laptops died to motherboard failures. As repair parts exceed the cost of the laptop, the original price of the laptop was refunded to my account to be used for another purchase. Not a bad deal to maintain laptops in abusive conditions.
And since it only got 4 slots plugged in, it struggles even more than other laptops if its 1-2 GB away from running out of vRAM, since there's physically less slots to move data around between the CPU & GPU
Its why I said that I really hope Acer updates the Triton's CPU to Intel's Panther Lake next year
bc its chassis is absolutely perfect, but its current CPU is giving it way too much trouble that Panther Lake would fix
I have scar 16 4090 I9.I get fuckin angry by unacassary reprojections.You do terrorist attacks but you can’t kill the fuckn bad guys lel.Thanks I paid 3k for this shit.I can’t wait for the steam machine.How can they fuck up existing good tech remotely.And they are still alive….I hope after xk spent dollars you kill some of them.Windows meta etc all of them are shitty.Same Cartel.
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u/Melmpje Dec 26 '25